Overpayments

Overpayments

Kaiser Health News and similar consumer organizations have a basic rule — blame the health plan. That rule was followed to the letter in a recent article complaining about the overpayment recovery practices of an FEHB fee for service plan.  The article concerns a family member of an FEHB plan enrollee who reportedly underwent surgery about three years ago.  Recently, the plan asked her to refund a $9,000 payment that was made on an assistant surgeon’s charges for this surgery. The plan explained that the payment was made in error. The article jumps to the conclusion that the plan was responsible for the error, but it’s just as likely if not more likely that the surgeon committed a billing error.

As the health plan explained to the reporter, OPM requires FEHB plans to adopt and follow strict overpayment recovery rules. After all the claims dollars are paid out of and returned to the U.S. Treasury. (Your money is green but the government’s is black and white striped.) One of those rules is that the plan must attempt to recover the overpayment from the party that received the overpayment.

 Here the patient received the payment because she used a non-participating provider.  The patient contends that the FEHB plan should seek the money from the provider, not her,  because she used the claim payment to pay the doctor.

The legal principle underlying overpayment recovery is restitution or unjust enrichment. Assuming that the patient owed the doctor $9,000, she was unjustly enriched by the plan’s erroneous payment because the plan’s payment relieved her of that debt. The doctor would not owe the money back, but the patient would. If there was a billing error. then it would be the provider’s responsibility to refund the patient.

It’s unfortunate that this issue arose but medical billing practices are complex and to err is human. The soundest course of action in such situations is to follow the OPM appeal process. The FEHB claim appeal process has lead to an external review by OPM for nearly forty years. The process is time tested and according to the OPM contract the carrier must suspend overpayment recovery efforts while the appeal is under OPM consideration.

Weekend Update

Tomorrow is the last day of the Federal Benefits Open Season. Meanwhile the lame duck Congress twiddles its collective fingers while they wait for the President and the Speaker to achieve a compromise solution to the fiscal cliff issues that confront us. The Hills Floor Watch blog provides more details.

Of course, September 30 was the end of the 2012 federal fiscal year. In the wake of that auspicious day, OPM has released its performance and accountability report for the last federal fiscal year and the agency’s Inspector General has released his semi-annual report to Congress for the six months ended September 30. The PAR includes the agency’s audited financial statements and both the PAR and the Inspector General’s report provide interesting agency perspectives on the FEHBP. For instance the PAR discloses that OPM’s FEHB Program wide claims database will become operational in the current federal fiscal year.

More fallout from the medical community’s legal assault on the Ingenix unusual reasonable and customary (“UCR”) database occurred on Friday. Insurers used the UCR database to help price out-of-network claims. The medical community claimed a conflict of interest between Ingenix and its corporate owner United Healthcare, which is the nation’s second largest health insurer.  The medical community also complained about the way that the database was compiled and applied.

In January 2009, UHC and Ingenix after fighting a legal battle for nearly a decade with the American Medical Association and later the NY Attorney General and Consumer Reports reached a global settlement under which it agreed to give the database to a non-profit approved by the AG which is Fair Health and to pay $300 million to the doctors (who proceeded to fight over the settlement proceeds among themselves for another year or two).  Several other insurers including Aetna, the nation’s third health insurer, agreed to submit claims data to Fair Health.

On Friday Aetna  further agreed to settle a class action in New Jersey involving insureds and doctors who complained about Aetna’s use of the Ingenix database to price out-of-network claims. According to Reuters, “The accord calls for Aetna to pay $60 million into a general settlement fund, plus as much as $60 million more, depending on how many people submit claims.”  Insurers stopped using the Ingenix database back in 2009. Nevertheless, cost curve up.

Speaking of the cost curve and out of network pricing which is part of fee for service health insurance, Kaiser Health News reports on a recent United Healthcare report concerning a survey of doctors:

A survey of doctors by Harris Interactive finds that 59 percent of
physicians believe that the fee-for-service system encourages them to
provide “an appropriate level of care.” Only 15 percent disagreed.
Although 37 percent of doctors thought such a system encourages the use
of more care or expensive care, 38 percent also said that a
fee-for-service system encourages coordination of care. Not
surprisingly, the 400 U.S.-based primary care physicians and 600
U.S.-based specialists surveyed, did not favor the idea of a global
capitation payment—or a fixed payment per month for all medical
services. Nearly 60 percent of the doctors surveyed said that capitation
put too much risk on the provider.

Furthermore, “physicians’
views did not differ substantially based on the size of their practice,
even though doctors in larger practices would be less exposed to
insurance risk under capitation.” Doctors also estimated that their
practices get up to 68 percent of their revenue from fee-for-service
payments.

Unfortunately for the doctors, the ACA seeks to put the kibosh on fee for service health insurance in favor of global rates through for example accountable care organizations. Cost curve down? We’ll have to wait and see. The medical community and its legal eagles do not roll over when confronted by things they don’t like such as the Ingenix UCR database or global pricing. In fairness to the doctors, the medical community did get clobbered financially by global pricing arrangements in the 1990s.

Belated TGIF

On Thursday, the Internal Revenue Service published final rules on the Patient Centered Outcomes Research Institute fee. The Affordable Care Act requires health plans – both fully insured and self-funded, including FEHB plans — to fund this Institute with a fee that starts out in plan years that end on or after October 1,, 2012, with a $1 per covered bellybutton fee. The fee paid in the second year will be $2 per covered bellybutton. The fee obligation ends in 2019.

The FEHBlog finds it odd that Congress did not require health car providers to share the burden of funding the PCORI.  But it’s an odd law. (N.B. the total federal government subsidies to the medical community for electronic medical records nears $9 billion. Modern Healthcare reports that the government has created a website that allows you to track the expansion of electronic health records. Forbes provides an update on the government’s rising concern about fraud and data breaches associated with these new devices.

Yesterday afternoon, the Supreme Court decided to consider the constitutionality of the Defense of Marriage Act (“DOMA”). The Court selected for review a U.S. Court of Appeals for the Second Circuit holding that DOMA is unconstitutional in the context of the federal estate tax which provides preferential treatment to spouses. The plaintiff in that case was a woman who was legally married to another woman under New York State law but was unable to take advantage of the estate tax’s spousal exemption due to DOMA. Just writing this sentence confirms the FEHBlog’s view that the Court will strike down DOMA as a violation of federalism principles enshrined in the Constitution. However, the Court also asked the parties to brief two preliminary questions

Whether the Executive Branch’’s agreement with the court below that DOMA is unconstitutional deprives this Court of jurisdiction to decide this case; and whether the Bipartisan Legal Advisory Group of the United States House of Representatives has Article III standing in this case.

Thus it’s conceivable that the Supreme Court could punt on the issue. The Supreme Court also took another same sex marriage case. That case arose in California. The California Supreme Court held that same sex couples have the right to be married under California’s state constitution. Subsequently, California’s votes passed Proposition 8 which trumped that decision. A same sex couple who was married in California during the interim period of legality sued the State. The U.S. Court of Appeals for the Ninth Circuit ruled that Proposition 8 violated the 14th Amendment to the U.S. Constitution by depriving a minority, which has suffered discrimination, of established rights. The Court also asked the parties to brief the question of whether the parties who brought the suit, California residents who voted  for Proposition 8 — have standing.

The Court is expected to hear arguments in these cases in March 2013 and decided them by the end of June 23. More information is available on the Scotusblog

Because the FEHBlog tries to cover all things FEHBP related, he points out that Joe Davidson from the Washington Post wrote a column this week headlined “Lack of Autism Coverage [in the FEHBP] leaves many parents upset.”  Mr. Davidson quotes the AFGE President who demands that OPM mandate rather than permit coverage of applied behavioral analysis therapy for children diagnosed with autism.

OPM’s Director John Berry is quoted in the article as explaining that FEHBP plans cover speech, occupational, and physical therapy, mental health treatment, and prescription drugs for children with autism. OPM opened the door to ABA coverage in order to allow the provider base to grow.

There is no doubt that the if you build it they will come principle applies to expansion of health care coverage. Walter Pincus also explains in the Post that

In 1992, Sen. Tom Harkin (D-Iowa) introduced a $25 million amendment to have the Pentagon conduct breast cancer research. Twenty years later, it has become a more than $200 million-a-year program covering research on dozens of diseases.

Mid-week Update

Because the President has put taxes on the radar screen, it’s worth noting that a fleet of new Affordable Care Act tax regulations along with less formal IRS guidance have arrived. The Internal Revenue Service’s ACA page highlights the new regulations which concern the following assessments that kick in next month

  • The 2.3% excise tax imposed on the sale of many medical devices, and 
  • The 3.8% net investment tax imposed on the passive income of, and the additional 0.9% Medicare tax imposed on the salary and wage income of individuals with adjusted gross income over $200,000 for an individual and $250,000 for a married couple. 

Reuters explains that “The [medical device] tax applies mostly to devices used and implanted by medical professionals, including items as complex as pacemakers or as simple as tongue depressors.” The tax does not apply to over the counter items or prosthetics. The medical device industry is pushing hard to repeal this tax, and the House of Representatives passed a repeal bill in June 2012. But the Senate has not taken up that bill and the Obama administration has threatened to veto it. The Administration’s logic is that the ACA creates access to 30 million new customers for the medical device industry according to the Reuters article. Assuming for the moment the truth of this statement, that expansion will not occur until 2014. By that time, the weight of this new gross income tax may have sunk many medical device manufacturers.

America’s Health Insurance Plans, the health plan trade association, released a new actuarial study about the ACA fee on health insurers that starts in 2014. This fee  is $8 billion in 2014 and goes up from there to $14.3 billion in 2018.  The fee is allocated to insurers based on their fully insured plan premiums, including FEHB plans. The fee is not deductible from the federal income tax that insurers pay. Like the medical device tax, this is an excess profits tax. The AHIP press release explains that

These Oliver Wyman reports are consistent with previous analyses on
how the health insurance tax will impact the cost of coverage:

  • According to the Joint Committee on Taxation:
    “For those insurance premiums that are subject to the fee, we estimate
    that the premiums, including the tax liability, would be between 2.0 and
    2.5 percent greater than they otherwise would be.” 
  • In a November 30, 2009 letter,
    the Congressional Budget Office stated that “New fees would be imposed
    on providers of health insurance and on manufacturers and importers of
    medical devices.  Both of those fees would be largely passed through to
    consumers in the form of higher premiums for private coverage.” 

For
health care reform to work, coverage needs to be affordable and there
needs to be broad participation in the health care system.  The health
insurance tax undermines the goal of affordability.

Weekend Update

Well, we are heading into the final week of this year’s Federal Benefits Open Season which ends one week from tomorrow on December 10.  The Hill’s Floor Watch blog notes that “Congress returns to work [tomorrow] under the same circumstances it has faced for the last few weeks — no sign of a deal on the fiscal cliff, and no real sense that either party will back down on taxes (Republicans) or spending (Democrats).”


Bloomberg reports that on Friday the American Psychiatric Association approved a new edition (the fifth) of its Diagnostic and Statistical Manual, which is used to diagnose mental illnesses. Not surprisingly, the vote was controversial. This was the first revision since 1994.  “Among the revisions is a decision to collapse several conditions,
including Asperger’s syndrome and child disintegrative disorder, into a
single autism diagnosis.”  DSM diagnosis codes, however, are not HHS approved HIPAA code sets for electronic claims transaction purposes. Instead providers must use the diagnosis codes found in the ICD which align with the current DSM-IV. The new DSM V will be published in May 2013.

AHIP, the health plan trade association, announced that it filed with the U.S. Court of Appeal for the Sixth Circuit a friend of the court brief supporting the Federal Trade Commission’s antitrust challenge to a Toledo Ohio hospital merger. Tit for tat, the AMA, the doctors’ trade association, released its annual report on health plan consolidation according to Medical Economics. The AMA’s position strikes the FEHBlog as weak considering the fact that health plans reimburse health care provider bills and the ACA caps insurer profits.

But the FEHBlog is not without sympathy for the medical profession. The following squib from the AMA News about the government’s new emphasis on patient satisfaction is telling:

A study of more than 50,000 U.S. adults found that patients who grade
their care the highest are likelier to have worse health outcomes and
rack up more medical expenses than the least-satisfied patients, even
after adjusting for factors such as age, income, illness severity and
insurance coverage.

TGIF

Today, OPM’s proposed rule to implement the multi-state plan program was released. The Affordable Care Act authorizes OPM to contract for at least two plans that eventually will participate in all of the state based health insurance exchanges beginning in 2014. According to the regulation, the plan carriers will have to adhere to both federal and state laws. In contrast FEHB plans generally adhere to federal laws. OPM also is asking the MSPs to offer a child only option.

The Health and Human Services Department released an even larger ACA rule today. The rule provides more guidance on the transitional reinsurance fee. The ACA requires all insurers and self funded health plan sponsors to contribute towards a reinsurance fund for plans participating in the health insurance exchanges, presumably including the multi-state plans. The assessment will be imposed in the years 2014 through 2016. The 2014 assessment will be $63 per “bellybutton” per year. Cost curve up.

On Wednesday, the prescription benefits manager Express Scripts issued its first Drug Trend Quarterly finding that the gap between the price of brand and generic drugs is growing and that the FDA needs to get off its butt and start approving biosimilars (as authorized by the ACA) in order to help control the skyrocketing costs of specialty drugs.

Also on Wednesday, the HHS Office of Civil Rights which enforces the HIPAA Privacy and Security Rules released guidance on the Privacy Rule’s provision governing de-identification of protected health information. This is important guidance because properly deidentified protected health information is not subject to the Privacy and Security Rules.  The guidance confirms my longstanding impression that de-identification is easier said than done.

Yesterday, the Congressional Budget Office released a report finding the greater prescription drug use by Medicare beneficiaries lowers Medicare’s spending on medical services. Needless to say the National Community Pharmacists Association was elated.

Tuesday Tidbits

The Washington Post reports that the Congressional Budget Office issued a report yesterday on S. 1910, a Senate bill that would offer FEHBP and Federal Employees Group Life Insurance Program coverage to the same sex domestic partners of federal employees. CBO expects that less than one percent of federal employees would apply for same sex domestic partner benefits and that the expansion “would increase the cost to the government by $133 million over 10 years. That is a net figure, consisting of $243 million in added premium costs, partly offset by savings from requiring the program to recover payments when a third party is liable for the health care costs of an enrollee.” The Senate Homeland Security and Governmental Affairs cleared the bill last Spring but it has not been considered by the full Senate or the House.

The U.S. Supreme Court on Friday November 30 will consider whether to hear the cases challenging the constitutionality of the Defense of Marriage Act (DOMA). DOMA prohibits OPM from extending FEHBP and FEGLI coverage to the same sex spouses of federal employees and annuitants. S. 1910 would provide a coverage option for gay federal employees who live in States that don’t recognize same sex marriage. The Supreme Court is expected to announce its decision on whether to hear the DOMA cases next Monday. For more details on the DOMA cases, you can consult the Scotusblog here.

Today, OPM posted its 2012 health information technology report for the FEHBP. OPM also named 39 FEHB plans who “have demonstrated their commitment to efficiency, safety and quality through computer system enhancements that offer PHRs, quality information, and price/cost transparency decision support tools.”

Recently, the FEHBlog noted a U.S. Preventive Services Task Force draft report proposing expanded HIV testing for the adult U.S. population with no cost sharing. Today, the FEHBlog notes a Kaiser Health News article reporting that the PSTF now has issued a draft report proposing expanded Hepatitis C testing for the Baby Boomer population (which includes the FEHBlog). Any preventive services that the PSTF green lights with an A or B rating must be offered by group health plans, including FEHB plans, with no enrollee cost sharing. Like the HIV testing proposal, this Hepatitis C proposal would apply to the FEHBP in 2014 if finalized.  

Holiday Weekend Update

The FEHBlog hopes that everyone has been enjoying the Thanksgiving holiday weekend. Congress returns to work yesterday after a Thanksgiving break. The Hill has its closer look at the week ahead column. One of the expiration of the Medicare Part B doctor reimbursement fix on December 31 confronts the lame duck Congress. The Hill reports that the latest CBO projection ups the cost of a one year fix from $18.5 billion to $25 billion. This may lead Congress to enact a shorter fix, e.g., to the end of March 2013 which would align with expiration of the continuing resolution funding the federal government.

The Federal Benefits Open Season continues through December 10, 2012. The Washingotn Post’s Federal Diary column discussed Open Season last week.

Healthcare.gov now has working websites with fact sheets about the proposed rules on essential benefits  market reforms, and wellness programs issued last week. Modern Healthcare predicts more controversy over the essential benefits rule.

The FEHBlog is on record opposing federal laws dictating technology standards and rules in healthcare.  Another example of adverse consequence is found in the Kaiser Health News report about a study finding that offering patients online access to doctors — a requirement of a 2009 federal law — has increased the number of office visits. If this weren’t a law, it would be easy to tweak the policy.

Another headscratcher is the AP report that “Mammograms have done surprisingly little to catch deadly breast cancers before they spread, a big U.S. study finds. At the same time, more than a million women have been treated for cancers that never would have threatened their lives, researchers estimate.” The article notes that “Men have heard a similar message about PSA tests to screen for slow-growing prostate cancer, but it’s relatively new to the debate over breast cancer screening.” Medicine remains as much as art as a science. Here’s a link to the NCI’s fact sheet on mammography which recognizes a risk of overdiagnosis but on balance recommends a screening mammogram every other year for women over 40 years old.

Happy Thanksgiving

The FEHBlog wishes everyone a very Happy Thanksgiving (and hopes that the Redskins lead by RG3 beat the Cowboys.)

HHS issued a torrent of proposed Affordable Care Act regulations yesterday that will govern prohibition on pre-existing condition exclusions, essential benefits, and market reforms / wellness programs in 2014, once finalized. This development gives the FEHBlog something to do over the long holiday weekend.

The Washington Post reports that the U.S Preventive Services Task Force is considering making an HIV test co-payment free for all people between 15 and 65, not just those at high risk which is currently the case. The PSTF wants to remove any stigma from the testing. This change, if finalized would be implemented for 2014 in the FEHBP.

The For Your Benefit show on Federal News Radio has been featuring Open Season reports. You can catch up on those reports here.

OPM released the 2012 Federal Employee Viewpoint survey results today. You can view those results here.

Weekend update

As we head into the second week of the Federal Benefits Open Season, Congress begins to buckle down to work on avoiding the fiscal cliff created by the end of the Bush tax cuts on December 31, 2012 and the default sequestrations created by last year’s deficit reduction law. The Federal Times reports that leaders are upbeat.  Govexec.com reports that retiring Sen. Daniel Akaka (an alumni of the FEHBlog’s law school George Washington) is warning Congress against adopting the Simpson Bowles proposal to place the FEHB Program on a voucher system. This squib caught the FEHBlog’s eye:

Walton Francis, an independent consultant and author of Consumer’s Checkbook  Guide to Health Plans for Federal Employees,
said the federal government currently pays 70 percent of its employees’
health care premiums, which is “right square in the middle” of what
large, private sector employers pay their for their employees’ care.
“It would be an arbitrary cut,” Francis said. “There’s no reason per se to make that reduction.”

Francis added that while some may favor such a cut, it could have the
unintended consequence of motivating lower income federal workers to opt
out of FEHBP in favor of the open-market exchange, which could in turn
increase costs to the government. 

The FEHBlog agree but notes that federal employees who opt out in favor of the exchanges would not receive the government contribution unless Congress allowed the voucher to be used for exchange coverage. However, Congress in 2011 repealed an ACA provision that created such a free choice voucher for all employees in limited circumstances as a destabilizing measure.

On Friday, the Centers for Medicare and Medicaid Services released notices in the Federal Register (no press release) about Medicare Parts A and B premiums and beneficiary cost sharing for 2013. Oddly the announcements were made one month after the Medicare open season began on October 15. In a blog post, the CMS Acting Administrator explained that the monthly Medicare Part B premium will increase $5 to $104.90 for most beneficiaries.  Boston.com explains that for higher income beneficiaries (income over $85,000) the laddered premium (which already is substantially higher) will increase by “$42 to $230.80 a month, depending on income.” The Acting CMS administrator also announced that

  • Medicare Part A Premium: Part A
    covers inpatient hospital stays, care in a skilled nursing facility,
    hospice care, and some home health care. Only about 1 percent of people
    with Medicare pay a premium for Part A services—you need to have paid
    Medicare payroll taxes for 40 quarters of employment or be married to
    someone who did. For those few affected, the 2013 Part A premium is
    decreasing to $441, down from $451 in 2012.
  • Medicare Part A Deductible: This
    deductible is the cost to people with Medicare for up to 60 days of
    Medicare-covered inpatient services in the hospitals for each benefit
    period (a benefit period starts the day a patient is admitted and ends
    when the patient has been out of the hospital for 60 days in a row.) 
    This will increase to $1,184 in 2013, up from $1156 this year (an
    increase of 2.4%).
  • Medicare Part B Deductible: The deductible will increase to $147 in 2013, from $140. This is still $15 below the deductible in 2011.
  • HHS did issue a press release about a new consolidated government anti-tobacco website called betobaccofree.gov 

    Business Insurance reports “Aided by the move of more employees into lower-cost consumer-driven
    health care plans, group plan costs increased by just over 4% in 2012,
    the smallest increase in 15 years, according to a survey of more than
    2,800 employers released Wednesday by Mercer L.L.C. in New York.”  This is in line with the recent FEHBP increases which also are driven in part by enrollees moving to lower premium plans.

    Standard & Poors released its latest healthcare cost indices late last week:

    All nine S&P Healthcare Economic Indices posted a deceleration in their annual growth rates in September 2012. Professional Service Medicare and the Hospital Index posted their lowest annual rates since January 2005; additionally, the Hospital Commercial Index hit a new recent low with an annual growth rate of +5.12% – its lowest since May 2010. As measured by the S&P Healthcare Economic Commercial Index, healthcare costs covered by commercial insurance plans increased by 7.05% over the year ending September 2012, down from the +7.81% reported for August 2012. Annual growth rates in Medicare claim costs rose by 2.04%, according to the S&P Healthcare Economic Medicare Index, down from the +2.48% recorded in August 2012. The Professional Services Index annual growth rate was +6.13% in September 2012, down from the +6.67% August 2012 print. The Hospital Index’s growth rate fell to its seven-and-a-half year historic low of +3.84% in September from +4.54% recorded in August 2012.